Privacy Policy

Cherokee Tax & Accounting Inc.

Effective Date: January 8, 2026

Cherokee Tax & Accounting, Inc. (“Cherokee Tax,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal details such as name, phone number, email address, and mailing address

Tax-related or financial information voluntarily provided for service purposes

Appointment, consultation, or service request details

Communication history via phone calls, text messages, or emails

Billing and payment information (processed securely through third-party providers)

Website usage data, form submissions, cookies, and analytics information

2. How We Use Your Information

We use your information to:

Provide tax preparation, consulting, and related professional services

Schedule and confirm appointments or consultations

Communicate regarding tax filings, case updates, or document requests

Send invoices, payment reminders, or service notifications

Respond to inquiries and provide customer support

Improve our services, website functionality, and overall client experience

We do not use your personal information for marketing purposes without your explicit consent.

3. SMS / Text Messaging Compliance

By submitting your phone number, you consent to receive automated or manual SMS communications from Cherokee Tax & Accounting Inc., which may include:

Appointment confirmations and reminders

Requests for documents or service follow-ups

Service status updates or important notifications

Billing notices or payment reminders

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

Cherokee Tax complies with A2P 10DLC, TCPA, and CAN-SPAM regulations. Consent to receive SMS messages is not required as a condition of receiving services.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Your data may be shared only with trusted third parties, including:

Secure payment processors

Tax software platforms and document management systems

SMS, email, or scheduling service providers

Government agencies when legally required (such as IRS filings)

All third-party vendors are required to maintain strict confidentiality and data security standards.

5. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure. We recommend avoiding the transmission of highly sensitive information via text message.

6. Your Privacy Rights

You have the right to:

Request access to or correction of your personal information

Opt out of SMS or marketing communications

Request deletion of your data, subject to legal and regulatory retention requirements

To exercise your rights, please contact us using the information below.

7. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services indicates acceptance of the revised policy.

8. Contact Information

📧 Email: [email protected]
📞 Phone: (770) 928-7026
🌐 Website: https://www.cherokee.tax