Terms of Service

Cherokee Tax & Accounting Inc.

Effective Date: January 8, 2026

By accessing our website, submitting your information, booking a consultation, or communicating with Cherokee Tax & Accounting Inc. (“Cherokee Tax,” “we,” “us,” or “our”) via phone, email, SMS, or online forms, you agree to the following Terms of Service (“Terms”). Please review them carefully.

1. Services Provided

Cherokee Tax provides professional tax and financial-related services, which may include but are not limited to:

Individual and business tax preparation

Tax planning and consulting

IRS representation and tax resolution services

Bookkeeping and payroll support

General tax advisory services

All services are subject to availability, applicable laws, and the accuracy of information provided by the client. Cherokee Tax does not guarantee specific tax outcomes, refunds, or results.

2. SMS / Text Messaging Consent

By providing your phone number, you expressly consent to receive automated or manual text messages from Cherokee Tax & Accounting Inc., which may include:

Appointment confirmations and reminders

Requests for documents or additional information

Updates regarding your tax filing or case status

Billing notifications or payment reminders

Important service-related communications

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchasing or receiving services.

3. Client Responsibilities

By engaging Cherokee Tax, you agree to:

Provide accurate, complete, and timely information

Submit required documents by requested deadlines

Review filings and documents for accuracy prior to submission

Notify us promptly of changes to your contact or financial information

Communicate cancellations or rescheduling requests in a timely manner

Failure to provide complete or accurate information may delay services or impact outcomes.

4. Payments, Fees & Cancellations

Fees are due as outlined in your service agreement, invoice, or engagement confirmation

Late or missed appointments may result in rescheduling or no-show fees

Returned payments or chargebacks may incur additional administrative charges

Services may be paused or terminated for non-payment

All fees are non-refundable once services have been rendered, unless otherwise stated in writing

5. Disclaimer & Limitation of Liability

Cherokee Tax & Accounting is not responsible for:

Penalties, interest, or adverse outcomes resulting from inaccurate or incomplete client-provided information

Delays caused by third parties, government agencies, or events beyond our reasonable control

Tax outcomes that are outside the scope of our services

To the fullest extent permitted by law, our liability is limited to the amount paid for services rendered.

6. Confidentiality & Data Use

We take client confidentiality seriously and implement reasonable safeguards to protect your information. However, electronic communications may involve inherent risks. By using our services, you acknowledge and accept these risks.

7. Intellectual Property

All website content, branding, text, graphics, and marketing materials are the property of Cherokee Tax & Accounting Inc. and may not be copied, reproduced, or distributed without prior written permission.

8. Modifications to Terms

Cherokee Tax & Accounting reserves the right to modify these Terms at any time. Updated versions will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of any updated Terms.

9. Contact Information

📧 Email: [email protected]
📞 Phone: (770) 928-7026
🌐 Website: https://cherokee.tax/